ERS appoints new fraud investigations partners

31 August 2016

ERS, the specialist motor insurer at Lloyd's, has added The Brownsword Group and The Cotswold Group to its panel for the provision of investigation services for Accidental Damage, Third Party Damage and Personal Injury claims.

The Brownsword Group will carry out Credit Hire and Theft investigations on behalf of ERS as well as a proportion of its Liability, RTA and MOJ investigations. 

The Cotswold Group will carry out Fraud, ANPR, Surveillance and Profiling investigations, as well as a proportion of its Liability, Road Traffic Accident (RTA) and Ministry of Justice (MOJ) investigations.

Gary Barker, Head of Third Party Claims at ERS said: "Building and continuously assessing our detection capabilities to punch above our weight when it comes to targeting fraud is a cornerstone of our claims strategy. Following an exhaustive selection process we are delighted to have two very experienced, specialised, partners joining the ERS supply panel in the Brownsword and Cotswold Groups.  The constantly shifting landscape in motor claims demands a flexible and dynamic response and these appointments, as well as some internal changes to our own Claims Operations Centre in Swansea, put us in a very strong position to continue on our journey to deliver a 90% Combined Operating Ratio."

For more information please contact:

Louise Naqvi
ERS Head of PR 
07825 032262
louise.naqvi@ers.com

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